Shipping Policy

Processing Time
All orders are processed within 2-3 business days. Orders are not shipped on weekends or holidays.

Shipping Origin
All orders are shipped directly from the United Kingdom. Delivery times may vary depending on the destination, local postal services, customs clearance, and holidays.

Shipping Rates & Delivery Estimates
Standard Shipping: 7-15 business days. (Estimated cost: $10 or Free over $35)
Note: Delivery delays can occasionally occur due to customs, local postal services, or holidays.

Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

Customs, Duties and Taxes
For international orders, customers are responsible for any customs duties, import taxes, VAT, or other fees that may be charged by their local customs authorities. These fees are not included in the product price or shipping cost and are the responsibility of the customer. Clouded-Trees is not responsible for delays caused by customs clearance procedures.