Women’s A-Line High-Rise Denim Button-Down Midi Skirt

Processing Time
All orders are processed within 2-3 business days. Orders are not shipped on weekends or holidays.

Shipping Origin
All orders are shipped directly from the United Kingdom. Delivery times may vary depending on the destination, local postal services, customs clearance, and holidays.

Shipping Rates & Delivery Estimates
Standard Shipping: 7-15 business days. (Estimated cost: $10 or Free over $35)
Note: Delivery delays can occasionally occur due to customs, local postal services, or holidays.

Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

Customs, Duties and Taxes
For international orders, customers are responsible for any customs duties, import taxes, VAT, or other fees that may be charged by their local customs authorities. These fees are not included in the product price or shipping cost and are the responsibility of the customer. Clouded-Trees is not responsible for delays caused by customs clearance procedures.

Returns
Our return policy lasts 30 days from the date you receive your order. If 30 days have passed since delivery, we cannot offer a refund or exchange. To be eligible for a return, the item must be unused, unworn, unwashed, in the same condition that you received it, and in its original packaging. Items that have been worn, washed, damaged, stained, altered, missing tags, or returned without original packaging may not be eligible for a refund or exchange. Before returning any item, please contact us at [email protected] with your order number and the reason for your return. Please do not send items back without contacting us first.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to confirm that we have received your returned item and whether your refund has been approved. If approved, your refund will be processed back to your original payment method. Please allow several business days for the refund to appear, depending on your payment provider.

Shipping
For returns due to personal reasons, such as size preference, style preference, or change of mind, customers are responsible for paying their own return shipping costs. Original shipping costs are non-refundable. If the return is caused by our error, such as receiving the wrong item, a defective item, or a damaged item, please contact us with photos and your order number so we can help resolve the issue.

Contact Us
For any questions, contact us at: [email protected]